WHAT PEOPLE SAY

“My husband and I found ourselves needing to replace our 11-year-old Nissan Murano. It was not something we were looking forward to or expecting, and it needed to happen quickly. We had the advantage of knowing exactly what we were looking for (another Nissan Murano!) so we called several dealerships to compare before going in person. Immediately Modern Nissan of Concord stood out - better responsiveness and clearer information on the phone. In person the exceeded all our expectations with a smooth pressure free process, transparent negotiation and a wonderful customer service - Jonathan was patient, direct and on-call to us through the full process. He truly went above and beyond at every step. Walking us through features one by one, taking time to contrast different finish packages, making recommendations on how to get the most out of the entertainment system, even cleaning my car seats so they wouldn't go into a clean new car dirty. Chris stepped in to make the financing arm easy and clear as well. I went into the experience as a skeptic and dreading the whole process. They absolutely transformed my expectations and I would recommend them over and over. Thank you for my new car, I couldn't be happier.”

L.S.

 

—  Name, Title

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